PRODUCT FEATURES
FIT SIZING
We currently ship to the United States, Canada, and Puerto Rico. Item(s) are generally shipped within 48 hours of order confirmation and an email with tracking information is sent when the order ships. The average delivery time for standard shipping is five (5) to ten (10) business days. Expedited options are available at checkout for an additional fee paid by the customer.
Standard shipping for all orders over $149 (pre-tax) is FREE in the 48 contiguous states. For orders under $149, a $10 flat rate is applied. For orders shipping to Hawaii, Alaska and Puerto Rico, a $3.00 surcharge is automatically added at checkout.
Orders shipping to Canada are eligible for standard shipping only and will be assessed a $10 surcharge at checkout. Customer is responsible for all duties and taxes collected by the Canadian Borders Services Agency.
All orders come with a 30-day unconditional money-back guarantee for fit and product satisfaction, so an exchange on your first order is free! If you need to exchange for a different Shapelogic Size, please call Customer Support to speak with a Shape Specialist at 800-250-4255 within 30 days of delivery and we will send you the new size in the same item(s) at no charge.
If you would prefer to return vs. exchange, please call Customer Support at 800-250-4255 within 30 days of delivery for an RMA# and free return shipping label. Your refund will be issued to the original form of payment within 7 business days after we receive confirmation that your return package has been scanned by the shipper. Please note $7.00 for processing will be deducted from your refund amount.
These are the best fitting jeans I’ve ever owned! I will definitely be ordering more. 5 stars!!!
So great to find a jean that will fit me in the waist as well as my butt and thighs.
Love them! Wish there was a distressed color option!
These are very thoughtfully made however, they’re not for me. I have too much material in the thigh and not enough in the waist for comfort sake. I think I may need a skinny Jean in my usual size (I tried to solve the problem by going down a size).
Hi Faith,
We are sorry that the jeans did not fit. Our records show that you reached out to our Customer Support team and we processed a free exchange for you. We hope that you found your perfect fit with the second pair. We thank you for being a Measure & Made customer.
I do like the fit of these jeans. This is the second time I have ordered them. I just wish they would come in other colors/rinses. With a 36" inseam, I get one choice and one choice only.
Hi Brenda,
We take the feedback of our customers seriously. Thank you for sharing yours with us. We are always looking for opportunities to expand our product line as a whole. That includes new colors and expanded inseam options. Please continue to visit our site and we hope that you will opt in to receive our marketing emails. This way you will be in the loop when we make new announcements .
All bottoms come with a 30-day money-back guarantee for fit and product satisfaction, so an exchange on your first order is FREE!
If you need to exchange for a different ShapeLogic Size, please call Customer Service to speak with a Shape Specialist at 800-250-4255 within 30 days of delivery and we will send you the new size in the same item(s) at no charge.
If you would prefer to return vs. exchange, please call Customer Service at 800-250-4255 within 30 days of delivery for an RMA# and free return shipping label. Your refund will be issued to the original form of payment within 7 business days after we receive confirmation that your return package has been scanned by the shipper.
Please note $7.00 for processing will be deducted from your refund amount. You will then receive an email confirming the refund has been processed. Based on the policies of your financial institution, refunds may take up to a full billing cycle to reflect the credit in your account.
Permissible items for return must be unused, unworn, unwashed and undamaged, and must be returned with the original packaging.
