PRODUCT FEATURES
FIT SIZING
We currently ship to the United States, Canada, and Puerto Rico. Item(s) are generally shipped within 48 hours of order confirmation and an email with tracking information is sent when the order ships. The average delivery time for standard shipping is five (5) to ten (10) business days. Expedited options are available at checkout for an additional fee paid by the customer.
Standard shipping for all orders over $149 (pre-tax) is FREE in the 48 contiguous states. For orders under $149, a $10 flat rate is applied. For orders shipping to Hawaii, Alaska and Puerto Rico, a $3.00 surcharge is automatically added at checkout.
Orders shipping to Canada are eligible for standard shipping only and will be assessed a $10 surcharge at checkout. Customer is responsible for all duties and taxes collected by the Canadian Borders Services Agency.
All orders come with a 30-day unconditional money-back guarantee for fit and product satisfaction, so an exchange on your first order is free! If you need to exchange for a different Shapelogic Size, please call Customer Support to speak with a Shape Specialist at 800-250-4255 within 30 days of delivery and we will send you the new size in the same item(s) at no charge.
If you would prefer to return vs. exchange, please call Customer Support at 800-250-4255 within 30 days of delivery for an RMA# and free return shipping label. Your refund will be issued to the original form of payment within 7 business days after we receive confirmation that your return package has been scanned by the shipper. Please note $7.00 for processing will be deducted from your refund amount.
I love them!!..they fit perfectly(thanks to your measure method)./. Great material, great feel. Fast shipping!!
I love the material and the way they lay, but I was torn between 2 sizes and ordered the larger size. I was disappointed that they didn’t fit, but happy that they were too big and not too small. I spoke with a fit specialist (Jennifer) who took her time and asked questions and determined my correct size and put the replacement order in while we were still on the phone. I just know the pants on the way will fit. I’m only giving 4 stars because I haven’t gotten to wear them yet (my fault). I know they will be a 5 star pair once I get the correct size.
Because of my own over cautiousness I fiddled around for the longest time to get the right number fit. The Customer Service representative, Jo, was so helpful in the process and I am now thrilled with my purchases! I will order from this company for always!
Love the fit!
I have bought at least six pairs of these pants. The fit is perfect for me and they last for years. So happy with my purchase.
All bottoms come with a 30-day money-back guarantee for fit and product satisfaction, so an exchange on your first order is FREE!
If you need to exchange for a different ShapeLogic Size, please call Customer Service to speak with a Shape Specialist at 800-250-4255 within 30 days of delivery and we will send you the new size in the same item(s) at no charge.
If you would prefer to return vs. exchange, please call Customer Service at 800-250-4255 within 30 days of delivery for an RMA# and free return shipping label. Your refund will be issued to the original form of payment within 7 business days after we receive confirmation that your return package has been scanned by the shipper.
Please note $7.00 for processing will be deducted from your refund amount. You will then receive an email confirming the refund has been processed. Based on the policies of your financial institution, refunds may take up to a full billing cycle to reflect the credit in your account.
Permissible items for return must be unused, unworn, unwashed and undamaged, and must be returned with the original packaging.