FAQs

FITLOGIC® FAQs

What is Fitlogic®?
How does the Fitlogic® Fit Quiz work?
Why is my Fitlogic® quiz result size different than what I normally wear?
What are common fit issues by shape that Fitlogic® solves for?
How would you best describe each shape?
Why are there only 3 body type shapes?
Is this like a body-shaper or a girdle?
What if I gain or lose weight?

PRODUCT FAQs

What is the material content of your pants?
How should I launder the pants or tops?
Where are your pants made?
What do I do if I find I am between sizes?
What if my height falls between the height selections offered?
What rise are the pants?
Are they low rise pants?
Are the pants really stretchy?
Do the pants have pockets?
Do the pants have a beltloops?
Do the pants have buttons?
Do you offer extended (plus) sizes?
Do you offer petites or shorter inseams?
Do you have tall inseams?

CUSTOMER SERVICE FAQs

What is the best way to contact the customer service team?
What are your hours of operation?
What if I make an error on my order?
What is your shipping policy?
What is your exchange and return policy?
What is your perfect fit money-back guarantee policy?
What if my pants don't fit?
How long do refunds take?