PRODUCT FEATURES
FIT SIZING
We currently ship to the United States, Canada, and Puerto Rico. Item(s) are generally shipped within 48 hours of order confirmation and an email with tracking information is sent when the order ships. The average delivery time for standard shipping is five (5) to ten (10) business days. Expedited options are available at checkout for an additional fee paid by the customer. Due to abnormally high volume during clearance sales, shipping may take longer than normal.
Standard shipping for all orders over $149 (pre-tax) is FREE in the 48 contiguous states. For orders under $149, a $10 flat rate is applied. For orders shipping to Hawaii, Alaska and Puerto Rico, a $3.00 surcharge is automatically added at checkout.
Orders shipping to Canada are eligible for standard shipping only and will be assessed a $10 surcharge at checkout. Customer is responsible for all duties and taxes collected by the Canadian Borders Services Agency.
All clearance sales are FINAL but one free exchange will be offered on Little Black Pant products only.
If you wish to exchange you Little Black Pant item, for a different Shapelogic Size, please call Customer Support to speak with a Shape Specialist at 800-250-4255 within 30 days of delivery for an RMA# and free return shipping label, and we will send you the new size in the same item(s) at no charge.
I answered all the questions and the is ts did not fit.
These pants are so comfortable. I decided I needed to get out of sweat pants. These pants look smart and dressy but are also so nice to wear. Highly recommend them.
Thank you for your review, Denise! It sounds like they're the perfect balance of smart and dressy while being incredibly nice to wear! We love that you're recommending them - that means the world to us! We appreciate you being a Measure & Made customer :)
I'm so happy that I can get the short version of pants to avoid extra hemming charges . These look dressy or casual so are all purpose for me.
Thank you for your review, Debbie! We're thrilled to hear that the Straight Side Zip Pants are perfect for you! We love that they're working as your all-purpose go-to pants for both dressy and casual occasions! Thank you for being a Measure & Made customer :)
The pants fit just right! No excess anywhere, not too long, not too short. Customer service is really exceptional. I made a mistake and ordered pants that were too long and customer service very quickly made the adjustment for me and sent me the correct length. I really appreciate that.
Thank you for your review, Olline! We're so happy to hear that the pants fit you just right! We're also thrilled that our customer service team could quickly help you with the length adjustment. Making sure our customers get exactly what they need is so important to us. We appreciate you being a Measure & Made customer :)
These are the best fitting pants I have ever had. This company goes above and beyond for customer satisfaction. I had a problem with a delivery caused by the carrier and M&M made it right immediately. I would highly recommend this company and the products.
Thank you for your incredible review, Hattie! We're so grateful you took the time to mention our customer service team and how they helped resolve the delivery issue. Going above and beyond for our customers is exactly what we strive for every day. Thank you for being such a wonderful Measure & Made customer and for recommending us! :)
All bottoms come with a 30-day money-back guarantee for fit and product satisfaction, so an exchange on your first order is FREE!
If you need to exchange for a different ShapeLogic Size, please call Customer Service to speak with a Shape Specialist at 800-250-4255 within 30 days of delivery and we will send you the new size in the same item(s) at no charge.
If you would prefer to return vs. exchange, please call Customer Service at 800-250-4255 within 30 days of delivery for an RMA# and free return shipping label. Your refund will be issued to the original form of payment within 7 business days after we receive confirmation that your return package has been scanned by the shipper.
Please note $7.00 for processing will be deducted from your refund amount. You will then receive an email confirming the refund has been processed. Based on the policies of your financial institution, refunds may take up to a full billing cycle to reflect the credit in your account.
Permissible items for return must be unused, unworn, unwashed and undamaged, and must be returned with the original packaging.
